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Go to the shop#Frequently asked questions
We understand that shopping online can come with questions and uncertainties. That's why we've compiled a list of the most commonly asked questions to help make your shopping experience as smooth as possible. Whether you need information about shipping, returns, product details, or account management, you'll find the answers here.
If you can't find what you're looking for, don't hesitate to reach out. We're here to help you every step of the way!
Which payment methods do we accept?
PayPal, Credit Card, Bancontact, KBC/CBC, Belfius Direct
What is the delivery time?
The delivery time depends on the delivery address and is counted from the time of shipment. Deliveries take place from Monday to Friday, excluding holidays.
How can I track my parcel?
As soon as we start packing your order, we will send you a shipment confirmation e-mail with the delivery information and a link to track your order online.
What is the shipping cost?
The shipping costs are provided as an indication when you proceed to the shopping cart.
How can I return my package?
To initiate a return request, please contact us at info@RainydaysSportswear.com. We do not accept returns on sale items and gift cards.
Who is responsible for the returncosts?
Return shipping costs are the responsibility of the customer.
How many days do I have to return anorder?
We have a 14-day return policy. This means you have 14 days from the date of shipment to submit a return request.
What size should i take?
The size recommendation can be found under the product details of the desired item.
