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General terms and conditions

General terms and conditions

1.      Trading Conditions

The following trading conditions apply to all activities between you and RAINYDAYS Sportswear ('our', 'we/us', 'our webshop', 'e-shop'). By placing an order, you agree to the general conditions. RAINYDAYS Sportswear strives to describe the general conditions clearly and in understandable terms. We encourage you to carefully read the general conditions before placing an order. RAINYDAYS Sportswear reserves the right to change the general conditions at any time and without prior notice. These changes obviously do not apply to orders already placed. We recommend that you regularly consult the general conditions to stay informed about the applicable provisions.Bedrijfsgegevens

 

1.1 RAINYDAYS Sportswear


Lispersteenweg 97, 2500 Lier (België)
VAT Number/Company Number: BE056.987.523
Date of Establishment: 11/03/2024
Represented by: Karlijn Eggers

E-mail: info@RainydaysSportswear.com
Bank Account Number: BE77 9734 6875 3342

 

1.2 Accuracy of Data

Just as we treat our products, we make every effort to ensure that the information on this website is complete, accurate, and up-to-date at all times. Despite these efforts, it is possible that the information may be incorrect, incomplete, outdated, or corrupted. RAINYDAYS Sportswear cannot guarantee the completeness, accuracy, or timeliness of any information on this website.

 

1.3 Pricing Policy

All prices on the RAINYDAYS Sportswear website are displayed in Euro. All prices include 21% VAT and exclude shipping costs. Delivery and shipping costs are borne by the customer. If there are shipping costs, we will always inform you before you finalize your purchase. RAINYDAYS Sportswear reserves the right to change prices at any time.

 

1.4 Condition of Goods

All items offered for sale on www.RainydaysSportswear.com are in new condition, unworn, and impeccably clean. All products on the RAINYDAYS Sportswear webshop are illustrated with photos and accompanied by a clear description (brand, description, price, any promotional price, available sizes, washing instructions... where possible).

 

1.5 True-to-Life Colors

The colors of the products depicted are represented as realistically as possible, but they may vary from screen to screen. RAINYDAYS Sportswear cannot guarantee that the colors will be exactly as shown on your screen. Additionally, the proportions of the models on the website may differ from the models you order.

 

1.6 Goods Offer and Free Choice of Order

 

The presentation of our products on the RAINYDAYS Sportswear website is merely an invitation to order goods from us. By placing an order, you make a binding offer to enter into a purchase contract.

The offer is accepted by us when we deliver the goods. The automatically generated order confirmation email is not an acceptance of the offer but merely documents that the order has been received by us. We reserve the right to decide whether to accept an order. If we do not execute an order, we will inform you immediately.

 

RAINYDAYS Sportswear sells its items exclusively to end consumers aged 18 years and older, and only in quantities customary in trade. If you are under 18, we request that orders be placed by parents or legal guardians. If we become aware that an order has been placed by a minor, we will refuse the order.

 

1.7 Limitation of Liability

 

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances and cannot be considered as personal, professional, or legal advice to the user.

 

RAINYDAYS Sportswear makes great efforts to ensure that the information provided is complete, correct, accurate, and up-to-date. Despite these efforts, inaccuracies may occur in the information provided. If the information provided contains inaccuracies or if certain information on or via the site is unavailable, RAINYDAYS Sportswear will make the greatest effort to correct this as soon as possible.

 

However, RAINYDAYS Sportswear cannot be held liable for direct or indirect damage resulting from the use of the information on this site.

 

If you notice inaccuracies in the information provided through the site, you can contact the site administrator.

 

The content of the site (including links) can be adjusted, modified, or supplemented at any time without announcement or notification. RAINYDAYS Sportswear does not guarantee the proper functioning of the website and cannot be held liable in any way for poor functioning or temporary (un)availability of the website or for any form of damage, direct or indirect, arising from access to or use of the website.

 

RAINYDAYS Sportswear cannot in any case be held liable to anyone, directly or indirectly, in a special or any other manner, for damage resulting from the use of this site or of another, in particular as a result of links or hyperlinks, including, without limitation, any losses, work interruptions, damage to programs or other data on the computer system, equipment, software, or other of the user.

 

The website may contain hyperlinks to websites or pages of third parties or indirectly refer to them. The placing of links to these websites or pages does not imply any implicit approval of their content.

 

RAINYDAYS Sportswear expressly declares that it has no control over the content or other characteristics of these websites and cannot be held liable in any way for the content or characteristics thereof or for any other form of damage resulting from their use.

 

2. Ordering and Payment

 

2.1 Ordering and Agreement

After registration, you can place an order on the webshop using your shopping bag. You will receive an email confirming your order with a summary of your order. As a customer, you have 14 days after receiving your items to return or exchange them. After this period, your purchase becomes final, and you remain the owner of the purchased items. Please refer to our return policy for details.

We recommend contacting us in advance if you have any questions or doubts to prevent misunderstandings and disappointments. We assume that you provide your information truthfully when registering and placing an order. Incorrect or incomplete information may affect the smooth processing and delivery of your order. Additionally, it is your responsibility as a customer to keep your password confidential to prevent misuse.

 

2.2Payment Options

RAINYDAYS Sportswear offers various payment options for orders on the webshop.

If you pay via online banking, the amount is usually deducted from your account immediately, and we can process your order immediately. If your card issuer refuses to authorize your payment to us, we cannot be held responsible for delays in delivery and/or non-delivery of your order.

 

2.3 Secure Online Payment

Online payments on the website are made through a secure transaction in collaboration with our partners PayPal and Mollie. Your payment details and credit card information are only used for payment and are never disclosed to other parties.

 

2.4 Pricing

RAINYDAYS Sportswear is committed to displaying correct prices for the items offered for sale at all times. In the exceptional case that incorrect prices are displayed, either due to a technical issue or human error, the principle of 'consumer good faith' applies: "The seller's obligation to sell at the price indicated on the website, even if it is to his disadvantage, is mitigated by the criterion of the consumer's good faith, who must reasonably have been able to believe that the indicated price was correct." (source: OIVO, the Research and Information Center of Consumer Organizations, referring to legislation regarding reasonableness in price indication).

 

3. Delivery

 

3.1 Delivery Options

RAINYDAYS Sportswear provides various delivery options for orders. During the ordering process, you have the choice to have your items delivered to an existing address via Bpost.

RAINYDAYS Sportswear is not responsible for any customs fees and additional taxes, duties, or charges that may be applied after shipment by third parties.

 

3.2 Shipping Terms to Postal Address

All packages from RAINYDAYS Sportswear are shipped by our partner Bpost. An order will be shipped within 5 working days after the order date.

 

3.3 Stock Availability

We make every effort to accurately display the stock of items. If, despite our efforts, an item turns out to be out of stock after ordering, we will inform you immediately. If payment has already been made, we will refund the amount of the out-of-stock items to your account. RAINYDAYS Sportswear cannot be held liable in any case for non-delivery of ordered items due to stock shortage or missing inventory.

 

3.4 Notification of Non-conforming Delivery

Non-conforming deliveries must be reported by you within a reasonable period of 5 working days after receiving your order. See our return policy for more details.

4. Returns

4.1 Right of Withdrawal

As a customer, you have the right to withdraw from your purchase, without payment of a penalty and without giving a reason, within 14 days from the day following the delivery of your items. To exercise your right of withdrawal, you must inform RAINYDAYS Sportswear by email.

Upon receipt of the return package, we will refund you the total amount of the returned items. Please note: returned items must meet certain conditions to be eligible for a refund. See our return policy for more details. Also, please note that the costs of returning the items are always borne by the customer.

4.2 Return Conditions and Return Procedure

We strive to deliver our unique products of the highest quality, and we don't expect you to want to exchange our fantastic items. However, if you do wish to exchange, please consult our return policy first.

You can always contact us for inquiries about returns at info@RainydaysSportswear.com.

 

4.3 Damaged Items and Manufacturing Defects

We always pack and ship our items with the utmost care to minimize the risk of damage during transit. Before shipping, we personally inspect all items carefully for any manufacturing defects.

If the goods delivered by us are damaged during transport or do not correspond to the items you ordered, you must report this as soon as possible. Please refer to our return policy for more details.

 

5. Customer Feedback and Additional Support

If you would like additional information about our terms and conditions, or if you have any feedback, compliments, comments, or suggestions about our products, an order, or the e-shop in general, we would love to hear from you. Feel free to contact us at info@RainydaysSportswear.com. We will review your message as soon as possible.

 

6. Complaints Handling

If you have any ideas, suggestions, compliments, or complaints, please contact us via info@RainydaysSportswear.com.

 

7. Copyright

The content of the website www.RainydaysSportswear.com is the property of RAINYDAYS Sportswear. This includes: texts, graphics, photos, images, moving images, sounds, illustrations, and software. This content is protected by copyright or other rights. It is prohibited to reproduce, publish, duplicate, or otherwise use this content without written permission from RAINYDAYS Sportswear. In case of infringement, we will not hesitate to take legal action.

 

Born to Explore

The desire for adventure has always been a part of me.

Whether it's distant travels to the far corners of the world or spontaneous trips closer to home, the urge to explore and move is ever-present. For me, it's not about the final destination, but the journey itself – the moments that surprise you, the stories you collect, and the lessons you learn along the way. My grand adventure began with a nine-month journey through Southeast Asia. In China, I was struck by the vast nature, while Vietnam enchanted me with its vibrant chaos. In Cambodia, I fully immersed myself in local life, and in Borneo, I trekked through pristine jungles. These journeys shaped me and gave me new perspectives. But I also discovered that adventure doesn’t always have to be far away.

Closer to Home, Just as Grand an Adventure

Back in Belgium, I realized that adventure was waiting for me here too. The Belgian Ardennes, expansive forests, and coastal areas offer everything an adventurous soul needs. Whether it's walking through misty forests, bouldering on rock walls, or enjoying a yoga session by the banks of a babbling river – these moments are just as valuable as distant travels.

Even a walk on a drizzly day can give you that pure, refreshing sense of connection with nature. Walking in the rain makes you mindful of the moment, the smell of damp earth, and the soft patter of raindrops. These are the small adventures accessible to everyone, inviting you to truly live, no matter the weather.

Climbing Thrills

After my journey through Asia, I discovered bouldering in 2012 – a sport that combines strength and focus. What started as a hobby quickly grew into a passion. Rope climbing soon followed, bringing me closer to nature and to myself.

Climbing taught me to push my boundaries and always keep growing. But yoga, pilates, and trail running also give me balance, strength, and freedom. These activities bring me into flow and adventure, where you, as an active woman, can recognize yourself too.

Fashion in My DNA

With years of experience in the fashion and garment industry, I know how important it is to have clothes that move with you.
When developing RainyDays, I wanted more than just to create activewear; I wanted to build a community of women who want to live actively, curiously, and connected to nature. My expertise in technical materials and innovative design ensures each piece is not only stylish but also functional and sustainable.

Family

My Greatest Adventure

When I became a mother, adventure took on a new dimension. Together with my children, we discover not only distant countries but also the magic of simple walks through Belgian forests and fields.

Through their eyes, I see the world with wonder again. A puddle of rainwater becomes a playground, and a muddy path a chance for new discoveries.

Driven by Passion for Life

Live a little!

In 2024, I decided to bring all my passions together: adventure, nature, climbing, and fashion. That’s how RainyDays was born.
More than a brand, it reflects my story and invites you to live consciously and actively – no matter the weather. Because rain or shine, adventure awaits you.

I would love for you to join me on this path and discover how moving, growing, and being together can enrich your life.